Conditional Formatting Not Working for new rule

Gkboulder45

Hi,

I've tried to change my conditional formatting rule to grey out "cancelled" status items yet it seems stuck on the old rule.  Furthermore, I don't seem to be able to do anything else with it.  I've never had issues with these rules before.  Screenshot is attached.  Any ideas?

 

 

Mike Wilday

Try moving your conditional statement to the top of the list. Conditional formatting is applied in order from top to bottom. If you want that one to trump the rest, it should reside at the top of the list.