Gantt scaling problem when export SmartSheet Gantt to PDF
I have a project SmartSheet in gantt view.
On screen, I adjust the Gantt to quarter scale (i.e. 1st level in Q1, Q2 and Q3 with 2nd level in Apr, May and Jun). When I export the Sheet to PDF, the output PDF is scaled to month (i.e. 1st level in Apr, May and Jun with 2nd level in week).
In this particular Sheet, I have the role of editor (cannot share).
As control, I saved the SmartSheet to a new Sheet and I become the owner of the new Sheet. Then, I repeat the same procedure to export the new Sheet to a PDF file. This time, the PDF gantt shows the same scale with my on screen view.
Is there a limitation on exporting a Sheet when I am the editor, not the owner of the Sheet?
How can I adjust the scale of the Gantt when I output (export) the Gantt to image or PDF file?
Thanks and regards