When I try to edit an existing alert I receive the attached error. We do not have any workflows and I cannot find any 'Advanced' menu. Help please!
New Alerts & Actions process:
I don't seem to be able to separate approvals to different supervisors based upon agent name in in a column. Has anyone figured out how to do something like that? The help guide seems to contain info for the previous way the alerts & actions worked.
It appears that I could add a supervisor column and that would allow me to do that, but when the supervisors are out of the office (usually several hours a day) I need to revert the approval process to the back up person- me. That would be a hassle to have to notify every agent to change the supervisor name listed.
Click the dropdown menu under Create a new rule and select Advanced.
You'll have checkboxes to enable the alerts and action rules.
More information on this and other unsupported alert criteria can be found in the help center: https://help.smartsheet.com/articles/2477486-unsupported-alert-criteria
Why wasn't this part of the release notes?
Hello, I am currently attempting to organize my files in Workspace by creating folders to group them. I am doing this by dragging and dropping sheets from the 'Sheets' folder into my 'Workspace' folder. However, some sheets that I own and created do not appear in the 'Sheets' folder. I even tried editing some details in my…
The number of Unlicensed Users was listed previously under User Accounts. Why is it no longer there?
I have a filter set so that if this task complete box is checked, then the row is hidden. Is there a way to make it so that if the parent row is checked, then the child rows hide as well? Right now when a parent row is checked, only the parent row is hidden.
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