Sign in to join the conversation:
Anyone else suffering from a lack of feedback or no support reply lately?
Hi Johan,
The probable reason this week and sometime before is probably Engage 2018.
I hope this helps you!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
My opinion:
For me, this has been a long running problem. ENGAGE has/had little or nothing to do with it. Your best bet is to call them.
Craig
I agree Smartsheet email support is severely lacking and is a real let down to users. You get issued a case number then nothing...and calling is difficult and inconvenient if you are overseas.
I'm trying to create a graph chart that captures monthly count of records by divisions (Northeast, West and Central) that should be stacked with a legend displaying each by different color like a presented in Excel. When I attempt to duplicate the process in Smartsheet I receive the following results. In Excel, I created…
Good afternoon, I am trying to utilize Linked Dropdown Columns for a manual process we have. We have many sheets that use a "Client Name" column with a dropdown list. Whenever a new client comes on or exits, we have to manually update every sheet that has a Client Name column and update the dropdown list. We do not have…
This should be straightforward information but I can't find it anywhere. How do the Automation triggers work for attachments? I assumed: An attachment is Added = New attachment An attachment is Changed = New version of existing attachment. But I just had an 'Added' attachment notification trigger when I uploaded a new…