Number of users active in a sheet at one time

Kevin Rokus

I'm new to the community.  I'm sure this question has been asked many times before, but I cannot find a suitable answer:  Is there a limit to the number of users that can be active / accessing a sheet at the same time?

Andrée Starå

Hi Kevin,

I'm not aware of any limitation on active users in a sheet.

Do you have a scenario when there are many users active at the same time?

I hope this helps you!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Kevin Rokus

Thanks for the response.  Good to hear that to your knowledge, there is no limit to the number of users that can simultaneously access a sheet.

I will be rolling out out a training soon, and I plan to have about 30 users on the same sheet at one time... hoping it actually works.

Andrée Starå

Happy to help!

I would recommend contacting the Smartsheet support team to make sure that it will work.

Smartsheet Support Team

Good luck with the rollout and please report back what the support team says and how it went.

Best,

Andrée

Alejandra

Hi Kevin,

There isn’t a limitation on the number of users who can collaborate on a sheet simultaneously —I saw 300+ users on a sheet once before. If you have a scenario where a lot users will be accessing a sheet at once, I’d recommend sharing the sheet with Editor permission, and above, only to users who will need to edit sheet data, and assigning Viewer permissions to everyone else.

Also, as a best practice, I’d suggest encouraging your collaborators to save and refresh often. If frequent changes are being made on the sheet, see here: https://help.smartsheet.com/articles/522069-working-with-multiple-collaborators

I hope this helps!