Welcome to the Smartsheet Forum Archives

The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.

Assigning new users to groups

Sarah Moore
edited 12/09/19 in Archived 2015 Posts

I used to be able to assign new users to groups when I created their account. Something seems to have changed, and now I can't assign them until they've accepted their invitation. Any ideas? It's a pain for them to contact me once they've logged in for the first time so that I can then assign them to the appropriate groups (meaning they can't get to work right away). Not sure why I can't fully provision at one time  anymore. 


Any help would be great!





This discussion has been closed.