Gantt View: Open to Today's Date Option

Linda Linton

https://community.smartsheet.com/discussion/comment/347710#Comment_347710

The option should work inside or outside of our network. Smartsheet needs to fix this - or remove the option.

Jason P

@Linda Linton

I agree, we're still experiencing the issue. We have around 140 projects and 5 construction managers, and this problem is driving us crazy too. Over several weeks, the SS Tier 3 escalations engineers and our IT department worked together via email and Zoom, created shared sheets, and removed all securities and firewalls. We worked across different time zones and operating systems, both in and out of the cloud, but we still haven't found a resolution.

I last requested an update on March 7th regarding case #05782239, and essentially, the response was that the bug has been filed, and they'll reach out when it's fixed. We're still waiting for an update.

Linda Linton

Thanks for working with SS to that extent to hopefully resolve this for all of us! Very much appreciate the update, @Jason P !

Jason P

Hi Linda,

By chance do you operate in on a CITRIX or simular cloud based platform? This is the latest reply from SS.

"Smartsheet's conditional check relies on "Unix timestamp" and anything that affects the date value to not respect that format could potentially cause the function to not work properly."

Kinnari S.

I found this thread and see that this issue of "bug" is about 5 years years old. How come that this is still not solved? Would be nice if we could provide our PM's the default view they need. Thank you!