Email address (mailto: link) in Dashboards

Jan Peters
Jan Peters ✭✭✭✭
edited 12/09/19 in Smartsheet Basics

Hi - 

Have there been any updates on being able to enter an email address (mailto: link) in Dashboards.

I would like to add Key Contacts for the project in a Rich Text Widget and include links to emails for those contacts.  I've tried but have not been successful.  

Any possible workarounds?  


Jan P



  • Hi,

    You can try to do it this way:

    1. Create email link like mailto:[email protected]
    2. Shorten it with
    3. Paste shortened link into your sheet
    4. Or alternatively paste it under some icon in your dashboard as an interaction -> Go to a URL...

    Please let me know if this work for you.

    Best regards




  • I'm having this trouble too. I tried as @Marcin C suggested, but doesn't seem to want to shorten mailto:emailaddresses.

  • Hi,

    Ok then, try another one. Just tried to shorten my email address and seems work fine:


  • Hi,

    Ok then, try another one. Just tried to shorten my email address and seems work fine:


  • @khush_hello
    @khush_hello ✭✭✭✭


    But are they safe? I mean I have also created a couple using site such as however I have my own doubt(s) on how safe it is when it comes to hacking/cyber security..Just wondering..





  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
    edited 04/03/19


    I can't think of any reasons they shouldn't be safe. The only thing I can think of is that the service would collect the email address and use them for spam, possibly.

    Have a fantastic week!


    Andrée Starå

    Workflow Consultant @ Get Done Consulting


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: | E:[email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

  • Adding someones email to an external database can make that person susceptible to social engineering attacks not just spam. This particularly true of the owner of the email is unaware their email has been shared. Most URL shortening services have very poor security as well.

    Of course, there are many ways to get someones email address, but making it easier must be weighed against the risk

  • The lack of support for basic features like embedded email links and a truly crappy file and folder permissions scheme among a huge list of slightly less significant important features is why I am looking for a new platform.

  • Agreed. I want to embed email addresses for key contacts on dashboards. Smartsheet?

  • I would like to do this as well. Adding email address with mailto: in front does not create a URL considered valid by Smartsheet widget.

  • I am surprised this does not seem to be an option with the feedback boxes included in most templates.

    It seems easy enough to create a 'feedback' sheet and corresponding form, which could be set to email responses to the desired email address. However, it is still a lot of work when a simple mailto link might suffice.

    Security and compliance are high priorities for us, so none of these workarounds would be appropriate.

  • Is there a way to track down user enhancement requests? I'd like to put my vote toward Jennifer G.'s request. This is functionality that should exist without having to go through some potentially unsafe work around.

  • ✭✭✭✭✭

    I worked with a competitive software and it was a simple HTML Field that could have calculations in.

    I think Smartsheet could easily implement this.. by creating an HTML column and rendering everything in that column

    The power of doing it that way is you can then put formulas in..

    =<a href="mailto:" +[Owner]@row +"subject=Updated%20documents%20for%20%5B" + [Site Name]@row+"%5D&body=Please%20reference%20our%20new%20documents"> New Documents for + [Site Name]@row +"</a>"

    Then the old software would generate and email and use the fields to generate it.

    It took updates of our national program documentation from 2 days to about 2 hours with a coffee in my hand

    You could also create links from smartsheet to other items based on formulas.. very poowerful