Forms - How to get them to update a smart sheet?

If anyone can help... I created a form on issue tracking. Went to test the form and it appeared to work fine. However nothing updated in the smart sheet. Why is that? Is there something else I should be doing? Where did the update go? Why is it not posted to the sheet?

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Andrée Starå

Hi Gee,

When it's submitted, it should be in the sheet. Have you looked at the bottom of it?

Hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Paul Newcome

To further explain Andree's suggestion...

When a form is set to populate at the bottom, it will populate in the first UNUSED row. If you populated rows 1 - 50 then deleted the data from them (for testing), they still count as "used" and the form will populate row 51. If you populated rows 1 - 50 and then deleted the rows themselves, what basically happens is row 51 will be moved up to the row 1 position. Now you have an unused row in the row 1 position that the form can now populate.

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