Forms - How to get them to update a smart sheet?

Gee

If anyone can help... I created a form on issue tracking.  Went to test the form and it appeared to work fine.  However nothing updated in the smart sheet.  Why is that?   Is there something else I should be doing?  Where did the update go?  Why is it not posted to the sheet?

 

Andrée Starå

Hi Gee,

When it's submitted, it should be in the sheet. Have you looked at the bottom of it?

Hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Paul Newcome

To further explain Andree's suggestion...

 

When a form is set to populate at the bottom, it will populate in the first UNUSED row. If you populated rows 1 - 50 then deleted the data from them (for testing), they still count as "used" and the form will populate row 51. If you populated rows 1 - 50 and then deleted the rows themselves, what basically happens is row 51 will be moved up to the row 1 position. Now you have an unused row in the row 1 position that the form can now populate.