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Email reminders not working properly
I am having issues with the email reminders not working. We use Smartsheet to hold all of our contract due dates. I want to be able to receive an email 30 days before a contract is up. So I created a column that is a date 30 days before the due date, and set a reminder to go out when that date shows up in the column. I set this up on Thursday, and I can see multiple line items I should have received an email for, but have not. Has anyone else had this kind of issue before? Or, has anyone set up something similar that has functioned? I also tried settign a notification for a column change, but it didn't email me either.