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Richard Rymill SBP
Richard Rymill SBP ✭✭✭✭✭✭
edited 12/09/19 in Archived 2016 Posts

Hi Community

One of our clients who uses a laptop within a large org, all operating the same AntiVirus and google docs for work environment  but no one else has experienced this... see attached graphic. 


Any ideas what this is or how to resolve it? 


SS Red line.png


  • Travis
    Travis Employee

    Richard - I have seen this before when software is out of date on a computer.  Check to see if the user is using an older version of Chrome or OSX/Windows. If they are, ask them to update and see if the continue to get this message. 

  • Scott Willeke

    Hi Richard,


    I suggest that you click on the lock and post a screenshot of the more detailed information chrome provides about why it thinks the connection is insecure. Some help from Google on how to do this in Chrome is here.

This discussion has been closed.