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Permissions have changed for an administrator

05/31/15 Edited 12/09/19

Hi,

There is an administrator for one of the sheets we have who can no longer delete or modify columns (its now greyed out) The only change that has recently been implemented was that another individual was also given administrator rights to the sheet so they now both show as admins when I look at the permissions for the sheet.... is this the reason for the issue? We have an advanced plan.

Any help would be greatly appreciated! 

 

Comments

  • JamesRJamesR ✭✭✭✭
    edited 06/01/15

    It would indicate that the original Admin is not a paid up licence holder.

    See help:

    http://help.smartsheet.com/customer/portal/articles/1155182

     

     

  • TravisTravis Employee
    edited 06/01/15

    There are certain functions only a paid Admin can take in a sheet. For example, free Admins cannot make structural changes in sheets, such as adding or removing columns or changing column types. The article JamesR linked can give you more information on permission levels of free vs paid (licensed) admins.

  • Thanks James and Travis!

    How many licensed users does a Team account have?

  • TravisTravis Employee
    edited 06/01/15

    Mara, the number of licensed users on a Team account will vary based on your plan but start at 3 licenses. If you want more information about upgrading to a Team plan, contact the Sales team at [email protected]

This discussion has been closed.