Update Request to Multiple Recipients
I send an update request to 10 people. The request has the 10 recipients listed with text boxes under their names where they will each fill in data and SUBMIT it back to the SmartSheet.
It works fine except when recipients go on vacation or are not available to answer the email update request. This holds up the entire process because the SmartSheet is waiting for each recipient to submit their data before the next action can kick off. The request will hang out there in PENDING status until this person returns to work and submits their data from the update request.
Is there a work around for this situation ?
I would hope for a solution that would allow any of the 10 recipients to take the update request they received and submit answers for themselves and / or anyone else in their absence.