Pivot sheet won't show what I see in Preview

jmhoward ✭✭✭✭✭
edited 12/09/19 in Smartsheet Basics

Hi there,

I created a pivot report that sorts items by month. I have 19 columns with two rows currently -- January and February. When I look at the sheet that I created with Pivot, it only shows that data that is not assigned to either January or February (BLANK). I can see what the data should look like when I click the Preview button. I click Create and then check the sheet and see nothing. I have other reports built in a similar manner that work just fine, so I'm not sure what's happening. Any ideas?





  • Anthony M.
    Anthony M. Employee Admin

    Hi Jackie,

    Thank you for reaching out! Can I have you open a ticket with our support team? We will need to gather more information regarding your Pivot configuration and source sheet information in order to troubleshoot this issue.

    You can submit a ticket with us from our form located here: https://help.smartsheet.com/contact

    Kind Regards,


    Smartsheet Support