User name display

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Roshni Verappan
Roshni Verappan ✭✭✭✭
edited 12/09/19 in Smartsheet Basics

Hi

I am adding new users to smartsheet but would prefer that their first and last names show and not just their email addresses.  This happens even if I add them to my contacts?

Is there something that I am not doing correctly? which is not allowing the display of their names the way we want it.

Any assistance is appreciated.

thanks

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