Interested to hear from people who have/plan to use Smartsheet as a Facilities/Maintenance System

Stuart Ruthven

Hello all,

 

I have been using Smartsheet to help my clients digitise their Cleaning / Maintenance / Landscaping / Service processes and businesses. This includes Site/Location/Asset lists, service request and reactive/planned work tickets. 

 

I have created a solution that allows Services Requests come in via forms, get organised, assigned and sent as work tasks to field agents and in-house service teams. The process can also be hybridised with my own solution PocketFM (www.Pocketfm.com).

 

There are quite a few work-arounds and I have begun to play with Azuqua, but its not the most user-friendly of systems... 

 

It would be great to connect with some of you who are developing solutions similar to this as I'm a firm believer of transparency and open learning. I feel I may be pushing the limits of what Smartsheet is designed for but I think that its close to being a perfect box of Lego we can configure for clients or internal processes. 

 

If you are interested in exploring how Smartsheet can be configured for the processes described above, please reach out to me on Stuart@pocketfm.com - or we can keep it all open in this thread (or create a Smartsheet of links and discussions ;-p) 

 

Kind regards 

 

Stuart

 

 

 

Bob Andrews

Are you looking for use cases or do you need help with a workflow?

 

You might look into the use cases smartsheet has posted here: https://www.smartsheet.com/customers

Stuart Ruthven

Hi Bob, bit of both but mainly to see what how people have attempted to replicate Facilities systems with Smartsheet. Thanks for the link.

 

Lynn Eaton

Your thread here piqued my curiosity. Are you using Smartsheet in some way to manage assets? Are you using it for asset managmeent?