Good afternoon,
In the recent past, we have added one licensed user to our existing account. However, another area in our non-profit, who have their own separate licensed account, have been told they have to purchase 3 licenses at a time to keep the "grandfathered" licese price.
On our account, when I click "Upgrade" it allows me to select one additional license at a time for purchase. Our account is the first that was purchased for our non-profit, so we're the oldest of the accounts.
Help?
Blessings,
Loann