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Emailing a row - sent under incorrect team member.

Winnie Sempio
edited 12/09/19 in Archived 2015 Posts

 

Whenever I share a row - it comes up with another team member's name sharing the smartsheet.

 

Rather than Nicola Zarimis via Smartsheet it should say Winnie Sempio via Smartsheet.

 

I've double triple checked all the settings and owners are set to mine but still says it is sent via another person. Any idea's where I'm going wrong here?

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Comments

  • Travis
    Travis Employee
    edited 06/02/15

    Hi Winnie, there is a bug that in rare instnaces will add an incorrect name to the From field in send row emails. I will update this thread when it has been resolved. 

This discussion has been closed.