Drop down list Formula.

joe.quinones

I am having issues developing a formula for a drop-down list/ Assigned to.  The goal is when some select one of the departments (attached image). Then in the same row in the Assign To column will populate the right contact for that department. In some departments, there will be multiple contacts and when those contacts are entered in the cell they will get a notified email.  Is this something that can be accomplished?  My first thoughts were an IF function.

 

=IF(Department1 = "Product", "email"),AND(Department1 = "VDC", "email"),AND(Department1 = "PreFab M", "email"),AND(Department1 = "PreFab P", "email"),IF(Department1 = "PreFab E", "email")

L_123

=IF(or(Department1 = "Product", Department1 = "VDC", Department1 = "PreFab M", Department1 = "PreFab P", Department1 = "PreFab E"), "email")

 

Paul Newcome

For something like this, I would suggest building a table and referencing that as having an IF statement to cover all dropdown options (especially if some would get multiple contacts) would get rather lengthy.

 

The biggest question is though... Is the [Assigned to] column a contact type? If so, there is no formula that will work as Contact Type columns can't have formulas in them.

If it a text type, there is a workaround for automating alerts without the use of a contact type column.

joe.quinones

I have created the alerts.  Now the issue is the form that people fill out that adds rows to this sheet.  When it adds the new row the formula doesn't get added to the cells, in turn, the appropriate lead doesn't get the alert. Is there a way to get those formulas in the rows when the forms are filled out.

Andrée Starå

Hi Joe,

This might help: https://community.smartsheet.com/discussion/form-flowing-bottom-child-row#comment-148891

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting