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Hi -
Is anyone else seeing an increase in this happening? I have 2 separate clients reporting an issue where dashboards are displaying this message yesterday and today, yet the data is there and available. Just wondering if a recent update is causing this?
Thanks,
Sean
Hi Sean,
The message you're seeing means there has been a structural change to the layout of the data used within the Chart widget. For example, it's possible the columns on the source sheet have been rearranged or the column type has changed.
I'd recommend updating the Chart Widget or reversing any structural or column property changes made to the source sheet (for instance, move columns back to where they were or change their column types back). Keep in mind, in order to make some of these changes, you must be either the owner of the items or shared as an admin.
If needed, more information on column types can be found here: https://help.smartsheet.com/learning-track/get-started/columns
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…
