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I am using Smartsheet for Outlook to import emails to rows. The row is created and the email becomes a comment - but the date/time in the comment does not the reflect the real date/time of the email. I have attached a screenshot.
Any thoughts?
Hi,
That's by design because the comment you're adding is now.
Please submit an Enhancement Request when you have a moment.
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
It would be a cool feature to have the option of creating emails as rows with Column headers that match email fields. This would ideally be a template. The columns would be to, from, subject, sent date, received date, message, etc.
Hi Julie,
Great idea! That would be a great addition to Smartsheet features.
Hope that helps!
Workflow Consultant / CEO @ WORK BOLD
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
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