Smartsheet for Outlook imports wrong email date

BH@DFW

I am using Smartsheet for Outlook to import emails to rows. The row is created and the email becomes a comment - but the date/time in the comment does not the reflect the real date/time of the email. I have attached a screenshot.

Any thoughts?

Andrée Starå

Hi,

That's by design because the comment you're adding is now.

Please submit an Enhancement Request when you have a moment.

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Julie Green

It would be a cool feature to have the option of creating emails as rows with Column headers that match email fields. This would ideally be a template.  The columns would be to, from, subject, sent date, received date, message, etc.  

Andrée Starå

Hi Julie,

Great idea! That would be a great addition to Smartsheet features.

Please submit an Enhancement Request when you have a moment.

Hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD