Hello, have reached out to Support but haven't been able to find a solution to this other than ensuring my browser/Flash/etc are up to date, which they are. Wondering if anybody else has purchased the Smartsheet Academy course online and has been able to view the videos. They won't load initially for me - sometimes they do but only for about the first 10 seconds of the video, OR I can use the time slider and slide to a point, after which it loads ~10sec of video at that point then stops again. I do not have issues with video on any other website on this computer.
Does anybody else have this course and if so could you confirm for me that they work on your end? I am testing this out first before a larger group of coworkers enroll and any troubles like this are sure to add to their idea that change (Smartsheet over other platforms) is bad
Much appreciated!