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Send notifications to multiple users for single task

Jon N
Jon N ✭✭
edited 12/09/19 in Archived 2016 Posts

Currently with a task column and then with an 'Assigned To' column with the contact list type, you can only insert one contact for each task. I have several tasks where there are multiple people assigned to that single task. I would like to send out notifications to each user assigned to that task.

 

What is the best way to do this??

 

Also, is there a way to assign a task to a group, where a single group could be put in the 'Assigned to' column that would then notify all members within that group?

Comments

  • JamesR
    JamesR ✭✭✭✭✭✭
    edited 05/06/16

    Jon if you have multiple contact list columns then you can set up an alert for each:

     

    With the regard to Groups not at this time but a creacking Idea.

     

    James

    Reminders.PNG

  • JamesR
    JamesR ✭✭✭✭✭✭

    Jon,

     

    To add, If you can create a team email within your organisation that is then accessed by all members of the team then add the team as a contact and assign the team.

     

    James

  • J. Craig Williams
    J. Craig Williams ✭✭✭✭✭✭

    I have said before that allowing a Group to be assigned to a task (with associated email functionality) would wholly or partially solve the "can I assign a task to more than one person?"

     

    Also, ideally when I build a RACI matrix (https://en.wikipedia.org/wiki/Responsibility_assignment_matrix)

    that would be the time I set up the Alerts.

     

    Craig

     

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi,

    Yes, assigning multiple people to a task is now available.

    Please see the attached link/screenshot for more information.

    https://help.smartsheet.com/articles/518335-assigning-people-to-a-task

    I hope this helps you!

    Best,

    Andrée Starå

    Workflow Consultant @ Get Done Consulting

    --

    Hi all,

    We're pleased to announce that you can now quickly & easily assign tasks to multiple people. To do so, check the new "Allow multiple contacts per cell" checkbox in any contact column. The cells in that column will then allow up to 20 people to be added.

    You can still leave that option unchecked when you only want a single person to be assigned to a task at a time.

    Adding multiple contacts to a cell is useful not only for assigning people, but also for other scenarios where you want to associate multiple stakeholders with a row. For example, you might want those people to receive notifications when the row changes, or you may want them to appear in reports and filters.

    For some projects, you may want to add 2 contact columns: one for the primary owner, and another for additional team members.

    We welcome you to try it out and let us know what you think.

    - Daniel

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

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