Why am I receiving automation email replies?

06/13/19 Edited 12/09/19

I set up an automation that will send a PO request to external clients.  When they reply to the automated email it comes to my email address and not the person that was requesting the PO. 

1. Does it come back to me because I created the automation rule or because I own the sheet? 

2. If I sent an update request instead of an alert would the client be able to update my sheet using the link in the email without having to log in?

Comments

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Ross,

    1. It's because you're the owner of the Automation.
    2. Yes

    Hope that helps!

    Have a fantastic day!

    Best,

    Andrée Starå

    Workflow Consultant @ Get Done Consulting

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

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