Why am I receiving automation email replies?

Ross Collins

I set up an automation that will send a PO request to external clients.  When they reply to the automated email it comes to my email address and not the person that was requesting the PO. 

1. Does it come back to me because I created the automation rule or because I own the sheet? 

2. If I sent an update request instead of an alert would the client be able to update my sheet using the link in the email without having to log in?

Andrée Starå

Hi Ross,

1. It's because you're the owner of the Automation.
2. Yes

Hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting