I have a sheet where each new inquiry is recorded in new row. I created new report (based on modified column) showing inquires not modified for more than 30days, (because after 30 days we want to identify and contact inactive clients).
Problem is, if I enter new discussion / attachment (usually saved through outlook app, because it is easy to update e-maildiscussion) modified date is not changed for this client and repot identifies this client as inactive (not changed for more than 30days).
How can I track clients without any modifications in last 30 days (this means also without any new discussion / attachment)?
Can I help with formulas or…?