Automated - Otherwise - etc

edited 12/09/19 in Using Smartsheet
07/16/19 Edited 12/09/19

I have three sets of dates in a worksheet.

Initial Date, Completion Date and Closure Date.

The Completion Date is often missed by personnel skipping steps, so i have added an "otherwise" condition with a Request an Update for this date.


The initial condition is that this field must be filled in PRIOR to closure. But once filled in, does it automatically trigger the approval process OR do I have to add the approval below that Request Update flow?

Closure Flow.JPG


  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Beth,

    You must either add another Approval Workflow below or add another change trigger to the starting block.

    Hope that helps!

    Have a fantastic day!


    Andrée Starå

    Workflow Consultant @ Get Done Consulting


    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

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