I lost my Executive access

Bemvenuto

Hi guys, I have support ticket opened and I need asap status. pls help me. tk number: 03466957.

I lost my executive access and my all professionals are stopped. We use the smartsheet to all tasks with Kanban, timesheet, etc.

I haven't support number.. I sent e-mail but until now I haven't status.

Alejandra

Hi Bemvenuto, 

I've looped in our Support team for assistance —someone will be reaching out to you shortly. 

Mike Wilday

I wonder if some of this might have to do with the outage that smartsheet is facing right now. https://status.smartsheet.com/