How to resubscribe on an automated workflow

sklagsbrun99196

One of the users mistakenly unsubscribed from the workflow email notification, how can they be subscribed again to this particular workflow?

Andrée Starå

Hi,

Unfortunately, I think they have to be added manually to the Workflow again.

Hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

sklagsbrun99196

Thank you

in any case there should of been a way where to fix the email preference to sign back on.

Andrée Starå

Happy to help!

I agree and that would be a great addition to Smartsheet features.

Please submit an Enhancement Request when you have a moment.

Nasir@EBC

Hi 

Just clone the existing workflow and delete the old one. 

That's it! You will start receiving the notifications again. 

 

Hope this helps. 

Nasir