How do I get around approvers being on vacation in a workflow?

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Stephen Finnie
edited 12/09/19 in Smartsheet Basics

Hi there,

We have just started using a simple workflow to approve capital investment projects in the business. The workflow submits each project justification through a hierarchy of approvers, dependant on the value of the project. The workflow has minimum of 7 approvers in the process for a given project to gain approval.

We are currently in a position where two senior approvers are on vacation, and wondered if there is a way of automating the workflow to account for approvers being on vacation so that projects do not end up stalling whilst waiting for approvers to return from their vacations. Ideally, I'd like for the workflow to skip an approver if they are on vacation and go directly to the next approver on the workflow process.

I'd appreciate any thoughts on how to do this in a simple manner.

Thanks for your suggestions in advance,

Stephen

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