Hi SS Community! Please help if you can...

ckersenbrock101776

Help, I'm trying to access an external smartsheet but am unable because I'm logged into Smartsheet with an email address that is different from the one the external ss owner sent to. After my account was originally set up, my IT group had to change my email address but it never got changed in my SS account. 

Any ideas?

 

Andrée Starå

Hi,

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

Hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD