Contact field on form not working from web, ok on mobile
I have a form that has a contact field (email). It's a required field and the form just recently started acting glitchy. When accessing the form from a web browser, it does not allow the user to type anything and they can only select from past field values. When accessing the form from the mobile app, it works as expected (user can choose from the list OR type a new value). I submitted a ticket but just wondered if it was just me or...?
The prompt in the web form only says 'Select'.
The prompt in the mobile app form says 'Select or enter value'.
Comments
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When accessing the web form, are the users signed in?
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Hi Shannon,
I'm with Paul, and it's probably permissions that are causing it.
Hope that helps!
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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