SmartSheet Recent Update - Attachments/Versions

swood0908

With the recent update to SmartSheets, our company has seen a few issues.

The first issue has been the version numbers. If you look at the example below, the version numbers are out of order. We deal with a variety of freelancers that don't work for the company, but rely heavily on the version numbers. Now with them being out of order, it could lead to a greater margin of error. If you look at the example below, you'll notice the 'V[insert number]' are out of order.

It would be great if we could expand the 'Attachment Version History' box by the width, to see the whole file name instead of having to download the file to see the file name, which is especially important for version control since the versions are out of order.

Has anyone had the same issue with the version number in the attachments? Or found a way to expand the 'Attachment Version History' (or reduce the size of the icon so you can see more of the file name)?

Has anyone had issues with downloading all the files within a row since the latest update? We used to be able to download all the files at once and now we have to click on them individually to download them. 

Andrée Starå

Hi,

In your screenshot, it's sorted by date so it seems to be correct? but that said it would be excellent if we could sort by version also.

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

Hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Paul Newcome

What I am not sure on is how v4 is being uploaded after v10. I was under the impression that the version number was determined by the number of uploads of the same document?

swood0908

Yeah, I agree. We aren't sure either. It's the same row and the versions are all out of order. I understand it's going by the date but then why are the versions not in order? Right now it goes by this order V3 (bottom), V9, V5, V2, V6, V7, V8, V10, V1 and V4 (top). 

Andrée Starå

It sure looks like a bug!

swood0908

I put in a ticket to SmartSheet to see if it's something that could be resolved. Let's hope SmartSheet can fix the bug. 

Andrée Starå

Excellent!

I think it will be fixed quick!