Impersonate capability for System Admins

Christina O'Brien
edited 12/09/19 in Smartsheet Basics

As System Admin for another PPM tool, I had impersonate capability to use the appropriate permissions to emulate a user and quickly and easily support them without requiring their password. Is there a workaround in Smartsheet that provides a similar impersonate capability? Is this an enhancement request other System Admins would support?