Uploading Contacts with a CSV file

Scott Nichol

I`m having issues uploading contacts. The only colum that will import is emails, however, I have first name, last name, email, phone in 4 colums. Has anyone else had this issue or is there something else i can try.

Brad Jones

Scott,

 

Typically you do not use a fourth column when importing contacts into Smartsheet.  I have only ever had success when using the following format:

First Name        Last Name        emailaddress

Unless it has changed, I don't think SS supports importing phone numbers with the contacts.

Check the help article from Smartsheet, and follow the instructions on Bulk Importing of Contacts.

http://help.smartsheet.com/articles/796143-managing-contacts