problem emailing by collaborators from within the app?

Richard Rymill SBP
Richard Rymill SBP ✭✭✭✭✭✭
edited 12/09/19 in Smartsheet Basics

Hi One of our Enterprise clients is having an issue suddenly this week doing what they have allways been able to do previously as Free collaborators? That is sending an email from the row menu offering "email" . 

They are now told they need to upgrade? anyone else suffering the same? 

Is this an enhancement? 


Smarter Business Processes 


email issue oct2019.JPG