Smartsheet have Error

alex.gu

Dear Smartsheet team,

One of our main project management sheets cannot be accessed. We logged out, logged in, restarted browser, computer, etc.

The message is: An unexpected error has occurred. Error code 51

It can not be accessed by web or mobile device.

Please help urgently, all our daily client projects are managed here and around 20 people are connected and work with it around the clock.

 

Andrée Starå

Hi Alex,

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I looked at the Status page and there isn't any known issue at the moment.

https://status.smartsheet.com/

Hope that helps!

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Genevieve P.

Hi Alex,



Our team is currently investigating this specific error, thank you for providing this additional information. Please visit status.smartsheet.com to view updates on the issue or subscribe to the relevant alerts.