Adding the business tools

Jinky Pagaling

Why couldn't I add business tools? Do we have to buy each? Or do I have to work with my administrator?

Shaine Greenwood

Hello Jinky,

 

Would you mind giving me a little more information what you're wanting to accomplish in Smartsheet?

Jinky Pagaling

Hi Shaine,

 

 We are exploring using Smartsheet as our integrated request tracker. So we receive requests from customers in email and we wanted to built it in Smartsheet. We are still looking at the best tool and route to consider where it is less manual than it is right now. 

Shaine Greenwood

Hi Jinky,

 

I'd recommend reaching out to our Sales team (email Sales@Smartsheet.com) and have one of our people get a breakdown of your workflow to see how Smartsheet can solve this.