Send to Contact in a Cell detail not displaying under Recipients in the Workflow Pane

Ella ✭✭✭✭
edited 12/09/19 in Smartsheet Basics

I am looking as to why during one of the last updates in Smartsheet when using Send to Contact in a Cell in Alerts we no longer see the reference column detail under Recipients in the Manage Workflows Pane. My users are questioning who gets the alert since we only have Trigger and Actions lines summary visible for these Alerts versus Trigger, Actions and Recipients for the rest of the Alerts. 




  • Genevieve P.
    Genevieve P. Employee Admin

    Hi Ella,

    Recipients are shown when you choose to send an alert, update, or approval request to "specific people", choosing specific email addresses. You will also be able to see if the alert is scheduled to send to "all users shared" to the sheet.

    However, as you have noticed, if you choose to send an automation to contacts in a column, Smartsheet does not currently have the ability to show the column name in the Manage Workflows window.  The alert would need to be opened up in an edit window to see the column chosen. Please submit a Product Enhancement Request when you have a minute!



  • Ella
    Ella ✭✭✭✭

    Thank you, Genevieve! I just submitted the Enhancement Request.