Explore. Ask. Answer.

or Explore Discussions

Hyperlinks not exporting in excel

chris.young111116chris.young111116
edited 12/09/19 in Using Smartsheet
11/13/19 Edited 12/09/19

I am having an issue where my hyperlinks are not exporting to excel. This is something I have been using for months and just noticed it not working today. Is there a setting that has changed?

Tags:

Comments

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Chris,

    Is the link removed or not working? What happens in more detail?

    If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

    I hope that helps!

    Have a fantastic day!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

    work-bold

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    https://workbold.com/

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • chris.young111116chris.young111116

    The link is not there when I export to excel. What I name the link is in the cell. I have been using this for about a year and it just stopped working this week.

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Strange!

    I'll get back to the post if I find a solution.

    Also, please update the post with what you find out.

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    https://workbold.com/

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Chris,

    This might have been the reason why it didn't work. Is it working now?

    Kara Lumley

    November 25, 2019 9:37 pm

    Hi vjateafxdotcom,

    The ability to maintain hyperlinks upon export was temporarily disabled while we investigated a potential issue, and is now enabled again, and working as expected. 

    Thank you,

    Kara

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    https://workbold.com/

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

Sign In or Register to comment.