Hyperlinks not exporting in excel

chris.young111116

I am having an issue where my hyperlinks are not exporting to excel. This is something I have been using for months and just noticed it not working today. Is there a setting that has changed?

Andrée Starå

Hi Chris,

Is the link removed or not working? What happens in more detail?

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

chris.young111116

The link is not there when I export to excel. What I name the link is in the cell. I have been using this for about a year and it just stopped working this week.

Andrée Starå

Strange!

I'll get back to the post if I find a solution.

Also, please update the post with what you find out.

Andrée Starå

Hi Chris,

This might have been the reason why it didn't work. Is it working now?

Kara Lumley

November 25, 2019 9:37 pm

Hi vjateafxdotcom,

The ability to maintain hyperlinks upon export was temporarily disabled while we investigated a potential issue, and is now enabled again, and working as expected. 

Thank you,

Kara