Multiple People Assigned to row

CES

When multiple people are assigned to a project in a row, on a test, only one person can update the row and others receive an error. They receive the following error on the update request email.

Is the expected outcome is only one person can update the row? Should the "Update Request" allow the sending to all people on the row when only one person can update?

 

 "This link has already been used or was canceled"

                           Smartsheet.com

 

 

 

Alejandra

Hello,

If the Update Request is being delivered to the contacts in a Contact List column, each person will receive their own Update Request to fill out. However, an Update Request link can only be used one time. Once the Update Request has been submitted, anyone who attempts to use it again will receive a message indicating the link has already been used.

If needed, more information on Update Requests can be found in our help article: https://help.smartsheet.com/learning-track/smartsheet-intermediate/update-requests