Urgently in need of an response from Smartsheet

E Sa

I understand this is not a place to deal with indivisual cases, but as I cannot reach anyone in Smartsheet, I've decided to write here.

Thought I've been trying to contact Smartsheet since mid-November either through "Contuct us" on the website or directly with a sales representative, I haven't received any response yet.

And also, I called the support several times, but it always went to voice mail.

I really need to contact with the appropriate person in Smartsheet for in-house processing purpose.

I received the following two receipt numbers (case numbers) in response to my inquiries, so if someone in Smartsheet sees this comment, I would really appreciate your prompt reply to my inquiries.

Case number 1: 03643236

Case number 2: 03659691

 

Thank you.

Andrée Starå

Hi,

Let me know if I can help in any way?

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

 

E Sa

Hi,

 

Thank you for your kindness!

But I can't write our detailed problem here becouse it is related to our internal issues.

I appreciate your offer, though.

 

All the best,

Andrée Starå

I'm always happy to help!

Feel free to email me if I can help, and it's not anything of a sensitive nature.

andree@workbold.com