Urgently in need of an response from Smartsheet
I understand this is not a place to deal with indivisual cases, but as I cannot reach anyone in Smartsheet, I've decided to write here.
Thought I've been trying to contact Smartsheet since mid-November either through "Contuct us" on the website or directly with a sales representative, I haven't received any response yet.
And also, I called the support several times, but it always went to voice mail.
I really need to contact with the appropriate person in Smartsheet for in-house processing purpose.
I received the following two receipt numbers (case numbers) in response to my inquiries, so if someone in Smartsheet sees this comment, I would really appreciate your prompt reply to my inquiries.
Case number 1: 03643236
Case number 2: 03659691
Thank you.
Comments
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Hi,
Let me know if I can help in any way?
Have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi,
Thank you for your kindness!
But I can't write our detailed problem here becouse it is related to our internal issues.
I appreciate your offer, though.
All the best,
-
I'm always happy to help!
Feel free to email me if I can help, and it's not anything of a sensitive nature.
andree@workbold.com
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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