"Bar" in calender view "stuck"

Allan Harming

I have a bunch of projects wheras each projects has its own start and stop date. When I plan each project I normaly use the calander view in the gantt plan to move the project start date around. But these last days it seems that there is a lag in smartsheet. Meaning that when I move a bar, lets say one week forward, the start date in the left view does change correctly, but the bar i visually stuck in calander view. The "bar" does not move before I save and refresh the page.

I have tried both Chrome and IE and also my collegue has the same problem.

Does anyone have an Idea what is wrong`?

Andrée Starå

Hi Allan,

Strange!

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Allan Harming

Thank you Andre

I have written the support team, and hopefully get an fix for this

Andrée Starå

Excellent!

Happy to help!

Let me know what you find out, and I'll get back to you if I hear anything!

Allan Harming

I seems that the error is a bit inconsistent. I have just found out that if zoon in and out on the + and - in the upper right corner of the gantt plan, it works for a while. But when I add a new project and copy the start and stop dates from another project, it stops working again, the Bar would not even show in the Gannt plan before the save and refresh routine. If i put in the date manually it seems that the bar appear right away and that the bars does not get "stuck".

It is difficult to explain but I hope it is understandable what I am saying.

BR Allan

Andrée Starå

It does sound like it's not the expected behavior. Let's wait and see what the Support Team says.