Slow updates on Formulas and Cell Links

Allison Jones

The last 24 hours have been a nightmare. I have been doing maintenance on some of our data sheets which have formulas and that link to roll up sheets. The cells are taking a long to to update -and in some cases haven't updated at all (i.e. I can see in the cell history when the last update "cell-link" update was and it was well before it should have updated.

Has something structurally changed with Smartsheet or was there some sort maintenance done yesterday - this problem is still persisting.

Andrée Starå

Hi Allison,

I haven't noticed or heard anything from my clients.

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

JLC

I have absolutely noticed this and I'm glad this has been brought up. That being said, we are well aware that we are pushing Smartsheet close to or past possible limitations. Just thought I'd pop another voice in - whether it's "us" or Smartsheet, we've been pulling our hair out in terms of cross-sheet refs and formulas and their related load time or strain on large sheets.

Andrée Starå

Hi Allison,

I haven't noticed or heard anything from my clients.

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Allison Jones

Thanks - I have created a ticket.

JLC

I have absolutely noticed this and I'm glad this has been brought up. That being said, we are well aware that we are pushing Smartsheet close to or past possible limitations. Just thought I'd pop another voice in - whether it's "us" or Smartsheet, we've been pulling our hair out in terms of cross-sheet refs and formulas and their related load time or strain on large sheets.

Andrée Starå

@Allison Jones Happy to help!

@Jaye Tatone Did you notice it in the last day or earlier than that?

JLC

@Andrée Starå the last few days BUT we also added a chunk of cross-sheet refs both into and out of the sheet so it's hard to say!

Andrée Starå

@Jaye Tatone Thanks! I will for sure keep an eye on it!