Move Row Automations

Cinda.q

I have 2 move row automations set on a sheet and one is working fine and the other is not, has anyone experienced this? Both automations are set the same way, based on a checkbox within a specific cell on the row and are set to occur upon the trigger. Thoughts on why one would not work and the other would? The one not working was triggered 6 hours ago, so if there was a system lag I imagine it would have been resolved by now.

Thanks for any suggestions!

sean59916

Hi,

Do the checkbox cells contain a formula? or are they manually checked?

I had an issue where checkboxes driven by a formula weren't moving the rows as i had expected - this is the response i got from support when I logged a case..."Currently most automated workflows cannot be triggered by cell link or formula-driven changes. However, we do have that capability on the roadmap."

Hope this helps,

Sean

Cinda.q

Sean-

My checkbox is not formula driven, it is just a manual action to check it. Any other thoughts?

Andrée Starå

Hi @Cinda.q,

Could it be that both workflows "zero" each other out? I had a client recently with a similar issue, and it was because different Workflows triggered before the move one.

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)

I hope that helps!

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Cinda.q

Smartsheet Screenshots.docx

Andree-

Let me know if these screenshots assist with the troubleshooting.