Error when submitting a form.

Workspace owner has created a form and published it. Users that are members of the workspace receive an error when attempting to submit the form. Error message is: There was an error submitting the form. Please try again. If the problem continues, please visit www.smartsheet.com/gethelp. The user/owner of the form has reached out to Smartsheet, but we still do not have resolution. Thoughts on what to check? Thanks, Mike

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