Why doesn't the Salesforce Opportunity Next Step field not sync?

DAVID BELOVE

I've build a workflow that syncs the Opportunity object fields like Name, Stage, Description, etc., However, the Next Step field does not sync. Is this an unsupported field type?

Nathan Lloyd

Hi David,

I did a quick test on one of my workflows and the "Next Step" field seems to sync without issue. I'm not sure if this might be a different field type in your environment, but in mine this looks to be a standard text field. If you continue having issues with it I'd suggest writing into Smartsheet Support so they can investigate.

Kind regards,

Nathan L.

Nathan Lloyd

Hi David,

I did a quick test on one of my workflows and the "Next Step" field seems to sync without issue. I'm not sure if this might be a different field type in your environment, but in mine this looks to be a standard text field. If you continue having issues with it I'd suggest writing into Smartsheet Support so they can investigate.

Kind regards,

Nathan L.

DAVID BELOVE

Thanks very much for the quick response, Nathan. I've tried everything I can think of: re-creating the workflow rule, confirming that there is data in the field in Salesforce, checking that the field type is Number/Text in the Smartsheet, refreshing, etc.

I'll submit a ticket to Support. Thanks for the link.

Regards,

Dave