I have two troubles with the tool, I hope you can help me and I'll grateful for that
First: I'm automatizating my process with friendly reminders, but these one e-mails their looks like a spam e-mails, I mean, the vowels with tilde doesn't recognize it and show a question mark in that space, this action it's predertiminate by the tool?
Second: When User receive this friendly reminder it is important for me that he doesn't see any field but, the alert shows it, there's a way to not show this?
I'll be pending for your answer, best regards!
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