Non-working day shading in Gantt not consistent

BJ Patnode

When I select Gantt view some of my child tasks have work day and non-work day shading. Non-workdays are light grey and work days are White. This occurs randomly on the sheet. Several child rows have no formatting and some have the grey/white formatting. Why do some have it and others do not. I cannot find a setting for this. See the attached image. Lines 74-77 have the grey/white grid but lines 71-73 do not. Can't figure out why.

Thanks

BJ

BJ Patnode

The Smartsheet Support Team helped. Turns out that there was row level formatting applied to the "entire row" on random rows that indicated the background color should be "white". Background color for the "entire row" must be "Automatic" for the non-working shading to show up. You can adjust background color for individual columns but if it is set for the "entire row" you will have this problem. Hope this helps others in the future.

Paul Newcome

Do you have dates in those rows?

BJ Patnode

None of those rows have dates. I am attaching an image of another section where there are dates in rows, some have the shading and some don't.

Gantt Grid Smartsheet 2.PNG

Andrée Starå

Hi,

@BJ Patnode

Which browser are you using? Are you at 100% zoom?

I hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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BJ Patnode

I've tried it in Win10 Firefox and Win10 MS Edge both at 100% zoom. Thanks

Andrée Starå

@BJ Patnode

I think I've seen this before, but I don't remember the reason.

I'll get back to the post if I find the reason.

I'd be happy to take a look if you want!

Can you maybe share the sheet(s)/copies of the sheet(s)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)

Andrée Starå

@BJ Patnode

I took a look and I didn't find the reason. I'll get back to you if I figure it out.

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

BJ Patnode

The Smartsheet Support Team helped. Turns out that there was row level formatting applied to the "entire row" on random rows that indicated the background color should be "white". Background color for the "entire row" must be "Automatic" for the non-working shading to show up. You can adjust background color for individual columns but if it is set for the "entire row" you will have this problem. Hope this helps others in the future.