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Encoding for importing csv file
Hello
My csv file to import contacts has accented characters and these ones are not recognized (or badly converted) when importing.
I tried my file with UTF-8, UTF-8-without BOM and ANSI encoding and same result for all 3.
Does anyone solved this kind of issue?
If i use the same file to import new user, accented characters are imported correctly. Is it a BUG?
Thanks.
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Hi Alexis—Not sure if this is unexpected behavior or not, but please reach out to Support@Smartsheet.com with your issue and they can do the necessary troubleshooting.
Thanks!
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