How you do get an automation to send an "Alert Someone" email.

Garrett Ricker

Having some issues getting an automation to send emails.pdf

Andrée Starå

Hi Garrett,

First, make sure that you have allowed yourself to receive notifications properly in your Personal Settings (circle/profile in the upper right corner) and secondly check the Permission setting for the Automations. (cog in the top right corner in the Automation overview)

Did that work?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Emma Smyth

Hi Andrée,

I am having the same problem. Some of my automation alert reminders are not sending out the email reminders to the specified contacts. I adjusted the automation permissions and have my personal permissions to receive notifications as I receive other automation reminders from the same sheet.

Do you know why myself and my team are not receiving the alerts for specific automation reminders?

Andrée Starå

@Emma Smyth

Do you get the alert in Smartsheet in the notification center?