How you do get an automation to send an "Alert Someone" email.

Answers

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Garrett,

    First, make sure that you have allowed yourself to receive notifications properly in your Personal Settings (circle/profile in the upper right corner) and secondly check the Permission setting for the Automations. (cog in the top right corner in the Automation overview)

    Did that work?

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

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    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Hi Andrée,

    I am having the same problem. Some of my automation alert reminders are not sending out the email reminders to the specified contacts. I adjusted the automation permissions and have my personal permissions to receive notifications as I receive other automation reminders from the same sheet.

    Do you know why myself and my team are not receiving the alerts for specific automation reminders?


  • Andrée StaråAndrée Starå ✭✭✭✭✭

    @Emma Smyth

    Do you get the alert in Smartsheet in the notification center?

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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